Pros and Cons of Rideshare Services

When rideshares first appeared on the scene, they seemed almost too good to be true, with low prices and on-demand service. Over the years, more people have adopted ridesharing as a way to get around town or avoid sky-high airport parking prices. According to a Pew Research Center study, 36 percent of U.S. adults have used a rideshare service—a number that likely only grew during the pandemic as many tried to avoid public transportation.

But, as riders rely on the service more, problems involving safety, wage fairness and cost are also more obvious. What are the pros and cons of using popular ridesharing services like Uber or Lyft?

Pro: Rideshares will get you to where you want to go

For many folks, rideshares offer a valuable alternative to public transport. While more expensive than the city bus, rideshares will go just about anywhere, providing access to areas that aren’t served by public transit. For people traveling to or from the airport, rideshares may work better than expensive, long-term parking.

Con: You might be left waiting or be surprised by surge pricing

Since the pandemic, rideshare companies have struggled with driver shortages, as many looked for better paying work or switched to delivery driving instead. Long waits and high prices have become common. To avoid sticker-shock, you can try booking ahead or avoiding a surge pricing zone.

Pro: Rideshares make it easier to never drink and drive

With simple interfaces, it’s easy to summon a rideshare after a night out. Today, many people plan ahead and take an Uber or Lyft from the start, avoiding the hassle of parking or valeting in a popular location and the risk of drinking and driving.

Con: Drivers can still be involved in accidents

Rideshare accidents can happen for any reason: driver error, speeding or ignoring dangerous weather conditions. But rideshare drivers do have a few extra risk factors. Interacting with the app itself—following the GPS navigation and managing fare and payment details—can be a distraction. Drivers are also often gig workers, meaning they might be driving on top of a full schedule of work, school or caretaking. When drivers are stretched too thin, it’s more likely that accidents will occur.

Pro: The major rideshare services should cover you in a car crash

If your rideshare driver is involved in a crash, the rideshare company’s insurance will cover you—usually up to $1 million. If you’re involved in a crash, it’s smart to talk to an attorney who has experience with rideshare-related accidents.

Con: Rideshare companies don’t always take responsibility for driver negligence

Because rideshare drivers are classed as independent contractors, rideshare companies may argue that they aren’t liable for drivers’ negligent actions. It’s also worth noting that rideshare drivers are rarely professional drivers with commercial drivers’ licenses—they simply need a good driving history.

Both drivers and passengers can also become the victims of violence. To stay safe, request your ride from somewhere secure—ideally before you step outside. When a vehicle arrives, make sure the make, model and license plate match the app, then have the driver confirm your name. It’s also smart to share trip details with a friend through the app so someone can track your progress. If something feels off, call 911 through the app so that authorities immediately have GPS information and the personal details of your driver.

Macon Car Crash Lawyer

If you’ve been injured in a car crash, you need a lawyer with experience handling rideshare accidents. The Macon personal injury attorneys at Buzzell, Welsh & Hill will help ensure you get the compensation you deserve. Contact us for a free consultation today.